Industry Case Management and Support Line -1800 414 004
- A Senior Case Manager within the Department for Housing and Urban Development has been appointed to liaise with industry for all matters relating to existing trading projects whether SA Water infrastructure is in phase or out of phase.
- Industry members with out of phase non trading projects will be managed through SA Water’s usual process.
Water Augmentation Consumer Help Desk -1800 978 400
- All homebuyers and other individuals should contact their developer or sales representative for information about how the augmentation charges may affect them in the first instance.
- Where the developer or sales representatives is unable to assist A Water Augmentation Consumer Help Desk has also been created to assist homebuyers and other individuals who have concerns about the new augmentation charges.