To:
Hon Nick Champion MP
Minister for Housing and Urban Development
Minister for Housing Infrastructure
Minister for Planning
Hon Joe Szakacs MP
Minister for Local Government
This annual report will be presented to Parliament to meet the statutory reporting requirements of the Public Sector Act 2009, the Public Sector Regulations 2020and the requirements of Premier and Cabinet Circular PC013 Annual Reporting.
This report is verified to be accurate for the purposes of annual reporting to the Parliament of South Australia.
Submitted on behalf of the Department for Housing and Urban Development by:
David Reynolds PSM
Chief Executive
Date 30 September 2025

As the Chief Executive of the Department for Housing and Urban Development in South Australia, I am proud to share the significant strides we have made in addressing housing shortages through coordinated planning, policy reform, and infrastructure investment. Our initiatives are designed to enhance housing accessibility, affordability, and delivery across the state.
We have consolidated key housing functions to unify housing delivery, infrastructure planning, and policy reform, leading to the creation of South Australia’s Housing Roadmap. This roadmap includes actions such as the largest land release, stamp duty abolition for new homes, and renter protections.
Our department has integrated housing expertise into SA Water, launched the state’s first Infrastructure Scheme, and secured a $3.3 billion capital works program. These efforts streamline development and increase housing density.
We are committed to affordable housing initiatives through programs like HomeSeeker SA, HomeStart Shared Equity, and the Rent-to-Buy Affordable Housing Initiative. These programs support home ownership and affordability, while planning code amendments aim to expand affordable housing overlays and supply
incentives.
The Greater Adelaide Regional Plan outlines the delivery of 315,000 new homes over 30 years, while maintaining food production and protecting land. Projects like Port Stanvac rezoning and new suburbs Southwark and Onkaparinga Heights add thousands of homes, including affordable housing options.
Reflecting on 2024-25, our department has made significant progress in accelerating housing delivery for all South Australians. By consolidating key housing functions into one department and executing the initiatives outlined in the Housing Roadmap, we have allowed for a more concentrated and coordinated effort to build more quality, affordable homes for South Australians. This work has positioned South Australia as the national leader in housing policy and delivery, as recognised by the Housing Industry Association.
Looking to the year ahead, we remain focused on implementing forward-thinking solutions that will provide not just houses, but homes – safe, affordable, and built within thriving sustainable communities. We are working to turn these initiatives into a reality, making home ownership and rental options accessible for every South Australian.
David Reynolds PSM
Chief Executive
Department for Housing and Urban Development
In this section
- Our strategic focus
- Our organisational structure
- Our Ministers
- Our Executive team
- Legislation administered by the agency
- Other related agencies (within the Ministers areas of responsibility)
Our strategic focus
Our purpose | We are working together across government and industry to accelerate planning and development pathways, invest in essential infrastructure, complete government funded or led housing developments, and remove impediments to private sector constructions. Through the Housing Roadmap, we are:
We are exploring new opportunities to streamline processes, remove obstacles and provide support for innovative housing solutions. |
Our vision | We’re making a real impact and shaping South Australia's housing future. At the heart of our department is a clear mission: we’re helping to deliver homes and housing options for South Australians. In the face of a national housing shortfall, we're stepping up. We’re working across government and industry to deliver planning outcomes, invest in essential infrastructure like water and wastewater and complete government-led developments. By removing roadblocks for the private sector, we’re unlocking faster housing delivery. This is about more than just buildings – it’s about stability, security, and opportunities for South Australians. |
Our Values | Service – Proudly serve the community and Government of South Australia. Professionalism – Strive for excellence. Trust – Have confidence in the ability of others. Respect – Value every individual. Collaboration and engagement – Create solutions together. Honesty and integrity – Act truthfully, consistently, and fairly. Courage and tenacity – Never give up. Sustainability– Work to get the best results for current and future generations of South Australians. |
Our functions, objectives and deliverables | Housing Development Affordable Housing and Market Solutions – We help facilitate the development and delivery of affordable housing by connecting eligible South Australian buyers to affordable homes in metropolitan Adelaide and wider South Australia that are ready for purchase. Growth and Infrastructure Coordination Unit – We facilitate infrastructure provision for housing developments across the state, ensuring that infrastructure is well-planned and coordinated early in the development process to enable faster, more efficient, and better planned communities. Office for Design and Architecture SA – ODASA promotes the value of good design, with the view that every new development has the potential to enhance quality of life, attract investment and reduce environmental impact. Office of Local Government – We provide policy and other advice to the Minister for Local Government. This includes advice on the operation of the Local Government Act 1999 and related legislation, the delivery of the Municipal Services in Aboriginal Communities Program, and on the functions of the Outback Communities Authority, the South Australian Local Government Grants Commission, the South Australian Local Government Boundaries Commission and the Behavioural Standards Panel. Office of the Registrar-General – We ensure the integrity of the land titles registry and provide regulatory oversight of the service providers, including Land Services SA and Electronic Lodgement Network Operators in South Australia. Office of the Surveyor-General – We are the primary government authority on cadastral (land boundary) surveying and the cadastre (land boundaries and land tenure), geodetic survey infrastructure, geographical place names, and the opening and closing of public roads. Office of the Valuer-General – We safeguard the interests of South Australians by ensuring the integrity and accuracy of statutory property valuations across the state. Operations – We are the heart of the Department. We provide the support that enables others to work effectively. Planning and Building – We oversee South Australia’s planning system to create liveable and sustainable communities that enhance the lives of all South Australians. We work with the community and practitioners to plan our state’s towns and cities, including transportation networks, recreational spaces, and supporting infrastructure. Policy, Coordination & Land Titles Policy and Coordination Team – We align relevant policies and agency efforts with the department’s objectives to ensure all aspects of housing work together effectively in delivering South Australia’s Housing Roadmap – building more affordable homes for more South Australians. |
Our organisational structure

Changes to the agency
During 2024-25, there were several changes to the agency’s structure and objectives as a result of internal reviews or machinery of government changes:
- Effective from 1 July 2024, the department was established with some staff transitioning to the Department for State Development.
- Effective from 11 November 2024, the Affordable Housing and Market Solutions team transitioned from the South Australian Housing Trust to operate under the Housing Development Division.
- Effective from 25 November 2024, the Housing Infrastructure Planning and Development Unit was formally renamed to the Growth and Infrastructure Coordination Unit under the Housing Development Division, helping to facilitate infrastructure provision for housing developments across the state.
- The Business Services unit under Planning & Building undertook an internal review that led to changes in the directorate structure, realigning functions and reporting lines to enhance coordination, streamline workflows, and reduce duplication. These changes were implemented from 16 June 2025.
Our Ministers

Hon Nick Champion MP
Minister for Housing and Urban Development
Minister for Housing Infrastructure
Minister for Planning
Minister Nick Champion was elected to the South Australian Parliament as the Member for Taylor in 2022. He was in the Australian Parliament as the Member for Wakefield and Spence from 2007.

Hon Joe Szakacs MP
Minister for Local Government
Minister Joe Szakacs is also responsible for the Trade and Investment and Veterans’ Affairs portfolios. He was elected to the South Australian Parliament as the Member for Cheltenham in 2019.
Before entering politics, Minister Szakacs held various roles in the trade union movement, legal practice and as a company director in the superannuation and insurance industries.
Our Executive team
David Reynolds PSM, Chief Executive
Sally Smith PSM, Deputy Chief Executive
Jane Burton, Chief Operating Officer
Iain McPhillips, Executive Director – Housing Development
Gemma Wallace, Executive Director – Policy, Coordination and Land Titles, and Registrar-General of South Australia
Marc Voortman, Executive Director – Planning and Building
Katherine Bartolo, Valuer-General
Kirsteen Mackay, Government Architect of South Australia
Legislation administered by the agency
Minister for Planning
Adelaide Park Lands Act 2005
Adelaide Show Grounds (Regulations and By-laws) Act 1929
Architectural Practice Act 2009
Bills of Sale Act 1886
Character Preservation (Barossa Valley) Act 2012
Character Preservation (McLaren Vale) Act 2012
City of Adelaide Act 1998
Electronic Conveyancing National Law (South Australia) Act 2013
Geographical Names Act 1991
Law of Property Act 1936
Linear Parks Act 2006
Planning, Development and Infrastructure Act 2016
Private Parking Areas Act 1986
Real Property Act 1886
Real Property (Registration of Titles) Act 1945
Registration of Deeds Act 1935
Roads (Opening and Closing) Act 1991
Stock Mortgages and Wool Liens Act 1924
Survey Act 1992
Valuation of Land Act 1971
Worker's Liens Act 1893
Minister for Local Government
Commissioner for Kangaroo Island Act 2014
Local Government Act 1999
Local Government (Elections) Act 1999
Local Government (Implementation) Act 1999
Outback Communities (Administration and Management) Act 2009
Plebiscite (South East Council Amalgamation) Act 2022
South Australian Local Government Grants Commission Act 1992
Other related agencies (within the Ministers areas of responsibility)
Hon Nick Champion MP, Minister for Housing and Urban Development, Minister for Housing Infrastructure, Minister for Planning:
- Adelaide Cemeteries Authority
- Renewal SA
- SA Water
- South Australian Housing Trust
- State Planning Commission
- West Beach Trust
Hon Joe Szakacs MP, Minister for Local Government:
- Behavioural Standards Panel
- Outback Communities Authority
- South Australian Local Government Boundaries Commission
- South Australian Local Government Grants Commission
In this section
Performance at a glance
Highlights from the 2024-25 year include:
- Established the Minister’s Housing Roadmap Oversight Committee to ensure accountability for critical housing infrastructure delivery.
- Greater Adelaide Regional Plan released – nation’s first digital regional plan – mapping 315,000 new homes over the next 30 years and protecting important land for future infrastructure requirements.
- Future Living Code Amendment consulted, broadening housing supply options.
- New template issued for non-complex Code Amendments, fast-tracking straightforward planning changes.
- South Australian Housing Trust and Renewal SA accelerated building programs, targeting record new home completions.
- Developed South Australia’s first Infrastructure Scheme, improving planning and coordination for greenfield developments.
- Initiated the first Infrastructure Schemes for the Concordia and Murray Bridge Township growth area.
- Growth and Infrastructure Coordination Unit formed, overseeing housing projects in expanding regions.
- Code Amendment Tracking System (CATS) Dashboard launched on PlanSA Portal, enhancing transparency for planning proposals.
- State Planning Commission’s Practice Direction 18 – Outline Consent 2023 amended to link rezoning with streamlined development approval, cutting assessment times.
- State Government’s Land Division Assessment Panel (LDAP) established to expedite large-scale land division decisions.
- Land Supply Dashboard updated to reflect SA Water’s infrastructure commitments for future development.
- Expanded built environment education and professional pathways through career engagement at senior school and career expos and with internship opportunities.
- Local Design Review Pilot Program launched in December 2024, partnering with key councils for design excellence – City of Adelaide, Town of Gawler and the Rural City of Murray Bridge.
- Final Design Quality Handbook drafted in collaboration with the Department for Infrastructure and Transport.
- Design advice provided for 38 significant development projects and reviewing over $17.8 billion in private and public sector developments.
- First draft Design Standard developed – a set of statewide engineering standards for greenfield development – to be included in the Planning and Design Code.
- SA Water Board strengthened with housing expertise, supporting strategic growth and critical infrastructure roll-out.
Key housing partnerships and milestones:
- Renewal SA: Streamlined construction via a builders panel and secured a development partner for the 800-home Aldinga project. Delivered new homes in regional areas and advanced private land releases, with further opportunities planned. For comprehensive updates, visit Renewal SA.
- SA Water: Launched a $3.3 billion capital works program, initiated major infrastructure to support northern Adelaide housing, and executed agreements providing water and sewer services to over 6,000 new lots. For detailed project milestones, refer to SA Water.
- South Australian Housing Trust: Secured $135.1 million over three years from the Housing Australia Future Fund for social housing projects, hosted an industry roundtable, and commenced work on a 50-apartment CBD building. Full details are available at South Australian Housing Trust.
Agency specific objectives and performance
Agency objectives | Indicators | Performance |
|---|---|---|
Managing our state’s planning system to create liveable, sustainable communities for South Australians. | Implement the government’s response to the Expert Panel. | Evaluated and responded to the key recommendations of the Expert Panel, including potential amendments to the Planning, Development and Infrastructure Act 2016, associated Regulations, and the Planning and Design Code. |
Deliver key policy and regulatory changes to provide faster and more efficient approvals for new houses. | Led the development and implementation of key policy and regulatory changes, including the code amendment dashboard, a standardised amendment template and outline consent assessment, under the Housing Roadmap, streamlining approvals and accelerating new housing delivery. | |
Develop, investigate and engage on six country regional plans and the Greater Adelaide Regional Plan including delivery of a digital platform. | All six country plans are drafted, reviewed and set for release in 2025-26. The Greater Adelaide Regional Plan was delivered via a digital platform. | |
Complete the Future Living Code Amendment, Ancillary Accommodation and Student Accommodation Definitions Review Code Amendment, and the Accommodation Diversity Code Amendment to provide for alternative housing solutions. | Future Living (Part 1), and Ancillary Accommodation and Student Accommodation Definitions Review Code Amendments were finalised for approval and implementation. The Accommodation Diversity Code Amendment was opened for public consultation. | |
Implement the National Construction Code (NCC) 2022 with new provisions for liveability and energy efficiency to be adopted on 1 October 2024 following discussions and agreed exemptions with industry stakeholders. | Implemented the NCC 2022 liveability and energy efficiency provisions for new homes on 1 October 2024. Advanced adoption of these provisions for additions and alterations to existing homes, set for 1 May 2026. | |
Establish growth area planning tools to create a framework for infrastructure funding and delivery of state significant growth areas. | Drafted the Growth Planning Framework Guidelines, for release in July 2025. The guidelines outline a framework for developing and delivery of state significant growth areas, timing infrastructure funding considerations. | |
Complete comprehensive reform of the Site Contamination Assessment Scheme. | Consultation on updates to Practice Direction 14 (Site Contamination Assessment) closed on 1 July 2025. The Commission has paused the Site Contamination Development Assessment Scheme Code Amendment to evaluate the effectiveness of changes before proceeding. | |
Advance housing reform initiatives as part of the Housing Roadmap led by the Minister for Planning. | Nine key Housing Roadmap planning reforms have been completed, with the rest on track for delivery. | |
Ensuring housing developments across the state have the infrastructure they need, so we can fast track the delivery of housing for South Australians. | Develop clear infrastructure planning guidelines, clarifying when to use deeds or infrastructure schemes based on state coordination and oversight needs. | Growth area planning tools now support the Greater Adelaide Regional Plan pipeline. |
Develop infrastructure schemes, to coordinate, fund and deliver project mechanism in growth areas. | Infrastructure Schemes were initiated for the Concordia and Murray Bridge Growth Areas. | |
Establish an Infrastructure Coordination Group of state agencies and infrastructure providers (social and physical) to align strategic planning and support growth delivery. | The Infrastructure Coordination Group, comprising of government and essential service providers, now guides coordinated delivery of the state’s trunk and service infrastructure. | |
Establish guiding principles for coordinated delivery of the state’s trunk infrastructure, through the Infrastructure Coordination Group. | Drafted the Growth Planning Framework Guidelines, to be released in July 2025, detailing the ICG/s coordination role with state agencies. | |
Developing and implementing housing policy and coordinating the alignment of policy and cross-agency delivery to accelerate housing for all South Australians. | Establish and implement processes to monitor Housing Roadmap commitments led by the Minister for Housing and Urban Development. | Established the Minister’s Housing Roadmap Oversight Committee to track delivery of critical housing infrastructure for new development. |
Establish a cross-agency working group to accelerate effective delivery of more homes being built faster. | Established the State Housing Delivery Group to accelerate home construction. | |
Managing the state's affordable housing policies, funding objectives and outcomes. | Submit a joint application for Housing Australia Future Fund Facility (HAFFF) Round 2. | Submitted a joint application HAFFF Round 2 in January 2025. South Australia was allocated 335 dwellings. |
Expand HomeSeeker SA by driving website traffic and subscribers, resulting in increased affordable listings and eligible sales. | Achieved record numbers of listings and sales and increase in website subscribers | |
Promoting the value of good design, knowing every new development has the potential to improve our quality of life, attract investment and reduce our impact on the environment. | Partner with councils to pilot the Local Design Review Scheme. | Commenced the Local Design Review Pilot Program, in December 2024 with City of Adelaide, Town of Gawler and the Rural City of Murray Bridge. |
Provide design advice to the State Commission Assessment Panel in relation to significant private and public sector development applications. | Advised the State Commission Assessment Panel on 38 significant development projects and reviewed private and public sector developments worth over $17.8 billion. | |
Establish sustainable greening initiatives and set specified green infrastructure requirements for major projects to expand urban tree canopy and promote water – and biodiversity-sensitive urban design strategies. | Specified green infrastructure commitments for major projects, including the Majors Road on-off ramp, Main South Road Duplication – Stage 2 (Fleurieu Connections), Prospect Pocket Park, Marion Road and Sir Donald Bradman Drive Intersection Upgrade, Grange Road Holbrooks Road and East Avenue Intersection Upgrade and Long Valley Road Upgrade. | |
Consulting with local councils and give advice on the constitution and operations of local government, particularly the legal framework for councils’ operation. | Collaborate with the District Council of Coober Pedy administrator to address financial sustainability and ensure continued delivery of essential services. | Undertook work to resolve municipal service delivery issues in Coober Pedy ahead of the Council’s administration’s scheduled conclusion in 2026. |
Develop a State-Local Government Economic Partnership Accord to grow economic opportunities across the state. | Advanced the State-Local Government Economic Partnership Accord to provide councils access to the State Coordinator-General’s functions. | |
Review the 2022 local government periodic elections and consider measures to enhance community engagement. | Continued review of local government elections and development of a community engagement charter. | |
Ensuring South Australia’s land titles registry remains accurate and reliable. | Implement an automated system for all reports required under the Land Services Agreement. | Discovery for automating all Land Services Agreement reports is complete; project planning is being developed. |
Finalise operationalisation of National Electronic Conveyancing Data Standard Ltd (NECDS) to hold, curate and manage the national electronic conveyancing data standards. | NECDS is now established to oversee and mange national electronic conveyancing data standards. | |
Conduct a cyber property industry forum targeted at small and medium businesses. | Conducted a successful cyber property industry forum targeted at small and medium businesses. | |
Ensure accurate and reliable boundary surveying across South Australia, in line with our role as the government authority on property boundaries and land tenure. | Support the Surveyor-General’s role on the Electoral District Boundaries Redistribution Commission. | Delivered the demographic and mapping requirements for the Electoral Districts Boundary Commission’s state electorate redistribution report. |
Carry out functions under the Geographical Names Act 1991 to facilitate the appropriate naming of geographical places. | Completed minor suburb boundary realignments and advanced the suburb name change for part of Thebarton to Southwark. Assisted the Department for Infrastructure and Transport with transport infrastructure reviews and official naming. | |
Carry out functions under the Survey Act 1992 to monitor compliance with land boundary surveying regulation. | Delivered an audit program for the Surveyors Board of South Australia to monitor compliance with the Survey Act 1992 and ensure the integrity of land boundaries. | |
Support councils to ensure correct allocation of urban and rural addressing. | Allocated new rural addressing and advised councils on applying AS/NZS 4819:2011 for rural and urban addressing | |
Support the Built Environment Education Taskforce in sustaining the sector. | Led the Minister for Planning’s Built Environment Education Taskforce to promote surveying and the new surveying degree at Flinders University to attract future students. Addressed sector skill shortages and raising career options through high school career expos. | |
Ensure fair and equitable statutory property valuations across South Australia, as the state’s independent authority on property valuations. | Support the remaining site value rating councils in transitioning to capital value for the 2024-25 financial year, in line with local government reform initiatives. | Advised councils implementing capital value for rating purposes for the first time in 2024-25, and supported affected ratepayers through call centre scripts and a fact sheet. |
Promote the valuation profession by offering internships and engaging at senior school and college expos. | Successful intern program, with recruitment for the next 12-month intake in late 2025. Active engagement and participation in school and college career expos |
Corporate performance summary
The following is a summary of the department's corporate performance.
Employment programs
Program name | Performance |
|---|---|
Career Pathways | Over the past financial year, 2 trainees and 6 interns commenced their careers with the department. |
Diversity Equity and Inclusion (DEI) | In 2025, the department relaunched its refreshed DEI Framework, reviewed relevant policies and practices, conducted risk assessments and introduced practical tools, training programs and resources. The department is also commencing development of our Disability Access and Inclusion Action Plan (DAIP). |
People Matter Employee Survey (PMES) | Following receipt of the whole‑of‑sector PMES survey (which 71% of department staff completed) , the department has reviewed the results and co‑created an action plan to strengthen engagement, wellbeing and workplace culture, and monitor progress and staff sentiment through monthly pulse surveys. |
Reconciliation Action Plan (RAP) | In 2024, the department launched its second Innovate RAP in consultation with Aboriginal Elders, Reconciliation Australia and Reconciliation SA, supported by commissioned artwork. The department continues to deliver RAP actions and align with Closing the Gap priorities through cultural learning, partnerships with Elders and Aboriginal businesses, and recognition of key events such as National Sorry Day, NAIDOC Week and Reconciliation Week. |
Gender Equity and Respect | This year we have continued commitments for White Ribbon Accreditation, implemented a 12-month operational action plan, and are embedding this within the development of our Gender Equity and Respect Plan (GERP). The department has shown support for White Ribbon events, International Women’s Day events, Catherine House and the Jodi Lee Foundation. |
Agency performance management and development systems
Performance management and development system | Performance |
|---|---|
Performance development discussions | In 2024-25, 96% of department employees participated in a performance development discussion. To strengthen the quality of these conversations, people managers were provided training on managing performance, supported by new tools, resources and conversation guides. |
Work health, safety and return to work programs
Program name | Performance |
|---|---|
Injury and Workers Compensation Management | Consistently maintained a zero rate of significant injury, as benchmarked against the South Australian Public Sector. Work Health and Safety performance measures, aligned with the South Australian Government's Work Health Safety and Injury Management Performance Measures have been achieved. |
Wellbeing Program | Continued to offer a wellbeing program, with options under each of the four pillars of Mind, Body, Place and Purpose. A Wellbeing Committee has been established to further develop, implement and evaluate a comprehensive workplace wellbeing program. |
Respectful Behaviours Program | A Respectful Behaviours Program has been prepared for roll out. The program will include:
|
Workplace injury claims | 2024-25 | 2023-24* | % Change |
|---|---|---|---|
Total new workplace injury claims | 2 | 1 | +100% |
Fatalities | 0 | 0 | 0 |
Seriously injured workers** | 0 | 0 | 0 |
Significant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE) | 0 | 0 | 0 |
*Note: as a result of the Machinery of Government process the 2023-24 data formed part of the Department for Trade and Investment.
**number of claimants assessed during the reporting period as having a whole person impairment meeting the relevant threshold under the Return to Work Act 2014 (Part 2 Division 5)
Work health and safety regulations | 2024-25 | 2023-24* | % Change |
|---|---|---|---|
Number of notifiable incidents (Work Health and Safety Act 2012, Part 3) | 1 | 0 | +100% |
Number of provisional improvement, improvement and prohibition notices (Work Health and Safety Act 2012 Sections 90, 191 and 195) | 0 | 0 | 0 |
*Note: as a result of the Machinery of Government process the 2023-24 data formed part of the Department for Trade and Investment.
Return to work costs** | Current year 2024-25 | Past year 2023-24* | % Change |
|---|---|---|---|
Total gross workers compensation expenditure ($) | $32,050 | $6,549 | +489% |
Income support payments – gross ($) | $7,154 | 0 | - |
*Note: as a result of the Machinery of Government process the 2023-24 data formed part of the Department for Trade and Investment.
**before third-party recovery
Data for previous years is available at: Department for Trade and Investment - Annual Report dataset - data.sa.gov.au
Executive employment in the agency
Executive classification | Number of executives |
|---|---|
EXECOF | 1 |
EXEC00 | 1 |
SAES2 | 6 |
SAES1 | 8 |
Data for previous years is available at: Department for Trade and Investment - Annual Report dataset - data.sa.gov.au
The Office of the Commissioner for Public Sector Employment has a workforce information page that provides further information on the breakdown of executive gender, salary and tenure by agency.
In this section
Financial performance at a glance
The following is a brief summary of the overall financial position of the agency, compared to the initial budget. The information is unaudited. Full audited financial statements for 2024-2025 are attached at Appendix 1.
For the financial year ended 30 June 2025, DHUD’s net result was an operating loss of $17.5 million, which was $15.0 million unfavourable compared to the initial budget.
Major variations included:
- Total income was $11.6 million lower than initial budget primarily due to Machinery of Government changes to appropriation.
- Total expenses were $3.3 million higher than the initial budget primarily due to cash alignment transfers offset by lower employee related costs.
The total comprehensive result was greater than the net result by $8.183 million due to the revaluation surplus of SAILIS in 2024-25.
Statement of Comprehensive Income | 2024-25 Budget $000s | 2024-25 Actual $000s | Variation $000s
| Past year 2023-24 Actual $000s |
|---|---|---|---|---|
Total Income | 190 555 | 178 926 | (11 629) | 208 148 |
Total Expenses | 193 029 | 196 380 | 3 351 | 192 560 |
Net Result | (2 474) | (17 454) | (14 980) | 15 588 |
Total Comprehensive Result | (2 474) | 8 182 | 10 656 | 18 862 |
Statement of Financial Position | 2024-25 Budget $000s | 2024-25 Actual $000s | Variation $000s
| Past year 2023-24 Actual $000s |
|---|---|---|---|---|
Current assets | 20 674 | 18 673 | (2 001) | 45 791 |
Non-current assets | 345 640 | 380 347 | 34 707 | 357 561 |
Total assets | 366 314 | 399 020 | 32 706 | 403 352 |
Current liabilities | 17 809 | 18 028 | 219 | 29 605 |
Non-current liabilities | 13 599 | 11 216 | (2 383) | 13 296 |
Total liabilities | 31 408 | 29 244 | (2 164) | 42 901 |
Net assets | 334 906 | 369 776 | 34 870 | 360 451 |
Equity | 334 906 | 369 776 | 34 870 | 360 451 |
Consultants and contractor disclosure
A summary of consultants and contractors engaged by the department is attached at Appendix 2.
Data for previous years is available Department for Trade and Investment - Annual Report dataset - data.sa.gov.au
See also the Consolidated Financial Report of the Department of Treasury and Finance for total value of consultancy contracts across the South Australian Public Sector.
The details of South Australian Government-awarded contracts for goods, services, and works are displayed on the SA Tenders and Contracts website. View the agency list of contracts.
The website also provides details of across government contracts.
In this section
- Risk and audit at a glance
- Fraud detected in the agency
- Strategies implemented to control and prevent fraud
- Public interest disclosure
Risk and audit at a glance
The department’s Audit and Risk Committee meets quarterly and is responsible for providing independent advice, assistance, and assurance to the Chief Executive on risk, internal controls and internal audit, external audit, and financial management.
The department is committed to effectively managing risks to protect itself and its employees from situations or events that have the potential to prevent the achievement of strategic and operational objectives through sound risk management practices.
The Internal Audit function performs reviews over the department’s systems and control environments.
The department’s Leadership Group undertook a Strategic Risk Assessment in November 2024 to develop an updated Strategic Risk Register. These strategic risks are being managed with oversight from the department’s Leadership Group and the department’s Audit and Risk Committee.
Fraud detected in the agency
Category/nature of fraud | Number of instances |
|---|---|
Nil | 0 |
NB: Fraud reported includes actual and reasonably suspected incidents of fraud.
Strategies implemented to control and prevent fraud
The department takes a risk-based approach to control and prevent fraud. The control framework includes a policy, procedure and control plan with documented actions to assist with the prevention and detection of fraud, corruption, misconduct and maladministration.
Data for previous years is available at: Department for Trade and Investment Annual Report Data - Dataset - data.sa.gov.au.
Public interest disclosure
Number of occasions on which public interest information has been disclosed to a responsible officer of the agency under the Public Interest Disclosure Act 2018:
Nil
Data for previous years is available at: Department for Trade and Investment Annual Report Data - Dataset - data.sa.gov.au
Note: Disclosure of public interest information was previously reported under the Whistleblowers Protection Act 1993 and repealed by the Public Interest Disclosure Act 2018 on 1/7/2019.
Act or Regulation | Requirement |
|---|---|
Land Tax Act 1936 | In accordance with Section 8A of this Act, the Valuer-General complied with the annual requirement to produce the index by which the Land Tax threshold is adjusted and as part of the administrative obligation it was published in the Government Gazette. |
Reporting required under the Carers’ Recognition Act 2005
Not Applicable.
In this section
Number of public complaints reported
Complaint categories | Sub-categories | Example | Number of Complaints 2024-25 |
|---|---|---|---|
Professional behaviour | Staff attitude | Failure to demonstrate values such as empathy, respect, fairness, courtesy, extra mile; cultural competency | 0 |
Professional behaviour | Staff competency | Failure to action service request; poorly informed decisions; incorrect or incomplete service provided | 1 |
Professional behaviour | Staff knowledge | Lack of service specific knowledge; incomplete or out-of-date knowledge | 0 |
Communication | Communication quality | Inadequate, delayed or absent communication with customer | 2 |
Communication | Confidentiality | Customer’s confidentiality or privacy not respected; information shared incorrectly | 0 |
Service delivery | Systems/technology | System offline; inaccessible to customer; incorrect result/information provided; poor system design | 0 |
Service delivery | Access to services | Service difficult to find; location poor; facilities/ environment poor standard; not accessible to customers with disabilities | 0 |
Service delivery | Process | Processing error; incorrect process used; delay in processing application; process not customer responsive | 1 |
Policy | Policy application | Incorrect policy interpretation; incorrect policy applied; conflicting policy advice given | 2 |
Policy | Policy content | Policy content difficult to understand; policy unreasonable or disadvantages customer | 12 |
Service quality | Information | Incorrect, incomplete, | 0 |
Service quality | Access to information | Information difficult to understand, hard to find or difficult to use; not plain English | 0 |
Service quality | Timeliness | Lack of staff punctuality; excessive waiting times (outside of service standard); timelines not met | 2 |
Service quality | Safety | Maintenance; personal or family safety; duty of care not shown; poor security service/ premises; poor cleanliness | 0 |
Service quality | Service responsiveness | Service design doesn’t meet customer needs; poor service fit with customer expectations | 4 |
No case to answer | No case to answer | Third party; customer misunderstanding; redirected to another agency; insufficient information to investigate | 18 |
Total | 42 |
Additional Metrics | Total |
|---|---|
Number of positive feedback comments | 0 |
Number of negative feedback comments | 11 |
Informal comments/requests | 10 |
Total number of feedback comments | 21 |
% complaints resolved within policy timeframes | 90.48% |
Data for previous years is available at: Department for Trade and Investment Annual Report Data - Dataset - data.sa.gov.au.
In line with PC 039- Complaint Management in the South Australian Public Sector, the department is committed to responsive, transparent, and accessible service delivery. Feedback and complaints are viewed as valuable opportunities to measure service quality, identify trends, and implement meaningful improvements. In 2024-25, the department received 42 formal complaints, of which 36 (92.21%) were resolved within the prescribed 10-day timeframe. While a courtesy acknowledgement is always provided the same day, resolution timeframes can be impacted by complexity of some matters and the need for input from multiple areas to ensure accurate and meaningful outcomes. A large proportion of complaints received were assessed as having ‘no case to answer’ and were redirected to the South Australian Housing Trust. As a newly created department overseeing housing policy coordination, public complaints regarding public housing operations are often misdirected. In these instances, clear referral pathways have been established to ensure complaints are actioned by the appropriate agency. |
Service Improvements
Compliance Statement
The department continues to monitor complaint trends and performance metrics and has reviewed its internal KPIs to better reflect complaint complexity and promote efficient, respectful resolution processes.
DHUD is compliant with Premier and Cabinet Circular 039 – complaint management in the South Australian public sector | Y |
DHUD has communicated the content of PC 039 and the agency’s related complaints policies and procedures to employees. | Y |
For financial statements, refer to the appendix in the PDF version of the 2024-25 Annual Report (PDF, 2.6 MB).
In this section
Consultants disclosure
The following is a summary of external consultants that have been engaged by the agency, the nature of work undertaken, and the actual payments made for the work undertaken during the financial year.
Consultancies with a contract value below $10,000 each
Consultancies | Purpose | $ Actual payment |
|---|---|---|
All consultancies below $10,000 each - combined | Various | 25 420 |
Consultancies with a contract value above $10,000 each
Consultancies | Purpose | $ Actual payment |
|---|---|---|
Arup Australia Pty Ltd | Greater Adelaide Regional Plan | 408 739 |
Alinea Advisory Pty Ltd | Urban Renewal Advice | 167 550 |
PSA Consulting (Aust) | Regional Planning advice | 30 833 |
Hannan and Partners Pty Ltd | Cyber Security services | 15 033 |
CommuniCare Inc | White Ribbon accreditation | 14 500 |
Partridge Management | Project Management advice and support | 11 500 |
Total | 648 155 | |
Contractors disclosure
The following is a summary of external contractors that have been engaged by the agency, the nature of work undertaken, and the actual payments made for work undertaken during the financial year.
Contractors with a contract value below $10,000
Contractors | Purpose | $ Actual payment |
|---|---|---|
All contractors below $10,000 each - combined | Various | 188 819 |
Contractors with a contract value above $10,000 each
Contractors | Purpose | $ Actual payment |
|---|---|---|
Action Market Research Pty Ltd | Conduct customer surveys on the SA planning system | 16 000 |
Acumentis Pty Ltd | Provide a specialised valuation report | 64 000 |
AECOM Australia Pty Ltd | Support development of the Concordia social infrastructure plan | 391 910 |
Aerometrex Limited | Deliver services for the MetroMap 2D Enterprise Plan | 29 974 |
Air Environment | Conduct air quality assessment for the Sellicks Beach growth area | 470 699 |
Alexander & Symonds Pty Ltd | Conduct site survey of the Sellicks Beach growth area | 106 500 |
Alinea Advisory Pty Ltd | Contribute to delivery framework design for urban renewal | 16 888 |
Alison Potter Architecture | Professional services related to Design Panel projects | 18 280 |
Archistar Pty Ltd | Deliver services for the Plan SA automatic assessment pilot | 35 370 |
Architectus Group Pty Ltd | Professional services related to Design Panel projects | 12 090 |
Arup Australia Pty Ltd | Conduct greenfield growth investigations for the Greater Adelaide Regional Plan | 111 608 |
Ashton Raggatt McDougall Pty Ltd | Provide wind consultancy report to Planning and Building | 85 040 |
Aspect Studios Pty Ltd | Professional services related to Design Panel projects | 10 625 |
Attorney-General’s Department | Provide legal advisory services | 10 527 |
Aurecon Australasia Pty Ltd | Provide services on open space strategy for the Greater Adelaide Regional Plan | 121 303 |
Baukultur Pty Ltd | Professional services related to Design Panel projects | 18 250 |
BDO Services Pty Ltd | Deliver audit and risk management services | 51 108 |
Birubi Australia Pty Ltd | Deliver municipal service support for Davenport | 120 000 |
Cablelink Communications | Supply and install electrical products | 17 655 |
Climbing Tree Creations | Deliver nature play space services under the Municipal Services Program | 10 000 |
Corporate Conversation Pty Ltd | Provide professional training and support service for staff | 124,220 |
CorporateConnect.AB Pty Ltd | Deliver municipal services for Aboriginal community administration project | 154 692 |
Cushman & Wakefield | Provide project management support | 33 914 |
District Council of Coober Pedy | Administrator costs for the District Council of Cooper Pedy | 112 500 |
Egis Oceania Pty Ltd | Provide services related to Growth Area Engineering Standards | 259 386 |
Egis Oceania Pty Ltd | Review the District Council of Coober Pedy service level and Asset Management Plan | 201 271 |
Ekistics Planning and Design | Deliver master planning services for the Port Augusta activity centre on behalf of Planning and Building | 107 940 |
EP Recycling Specialists | Deliver waste collection services for Ceduna Aboriginal Homelands | 60 502 |
EP Recycling Specialists | Deliver waste collection services in Davenport | 60 501 |
Ethos Urban Pty Ltd | Deliver landscape and visual impact assessment for the Concordia growth area | 48 209 |
FIRCY Pty Ltd | Conduct IT security review for Plan SA IT systems | 10 792 |
Future Urban Pty Ltd | Conduct rural interface assessment for the Concordia growth area | 28 040 |
Future Urban Pty Ltd | Deliver engagement planning and workshops on minor variations in practice directions | 24 500 |
FYFE Pty Ltd | Conduct geodetic survey of Port Pirie on behalf of the Office of the Surveyor-General | 186 140 |
FYFE Pty Ltd | Conduct geodetic surveys in Ashbourne and Finniss for the Office of Surveyor-General | 80 860 |
Gerard Busch | Engage for contracting, development, and process improvement initiatives within the Office of Valuer-General | 39 750 |
GHD Pty Ltd | Lead project management and initiation activities for Aboriginal cultural heritage planning in the Concordia growth area | 99 930 |
GHD Pty Ltd | Conduct cultural heritage assessment for the Sellicks Beach growth area | 56 203 |
Global South Pty Ltd | Professional services related to Design Panel projects | 30 524 |
Greenhill Engineers Pty Ltd | Conduct assessment of the state-wide flood overlay | 14 613 |
Hannan & Partners Pty Ltd | Deliver cyber security services to support ICT operations | 148 312 |
Hansen Partnership Pty Ltd | Provide urban design review service to Sellicks Beach growth area | 117 628 |
Hassell Ltd | Professional services related to Design Panel projects | 13 800 |
Holmes Dyer Pty Ltd | Prepare draft content for the Murray Mallee Regional Plan | 99 870 |
Infrastructure SA | Review technical, commercial, and strategic aspects of wastewater proposals and related projects | 66 950 |
Intelligent Business Research Services | Participate in research and advisory service membership | 21 263 |
Intermethod | Conduct social infrastructure assessment for the Sellicks Beach growth area | 38 370 |
Jabba Design Pty Ltd | Conduct policy testing for car parking and garages under the Vehicle Parking Bill | 13 400 |
JBS&G Australia Pty Ltd | Conduct preliminary site investigations for the Sellicks Beach Code Amendment | 26 795 |
JBS&G Australia Pty Ltd | Support for community impact messaging for Northern suburbs water and wastewater infrastructure | 22 680 |
John Bested & Associates | Provide maintenance and coordination of survey marks for the Office of the Surveyor-General | 264 042 |
KPMG | Facilitate workshop on affordable housing policy levers | 31 900 |
Land Services SA Operating | Support the Land Services SA and Office of Valuer-General joint venture reform project | 13 688 |
Louis Palumbo | Conduct independent assessment of an accredited professional application | 12 500 |
Mark Haycox Urban Design & Landscape Architecture | Professional services related to Design Panel projects | 36 017 |
Megan Hender Consulting | Conduct operational review for the Office of the Registrar-General | 16 000 |
Mesh Livable Urban Communities Pty Ltd | Provide urban design services for the Concordia growth area | 260 152 |
Mesh Livable Urban Communities Pty Ltd | Draft structure planning guidelines | 45 971 |
Mesh Livable Urban Communities Pty Ltd | Support development of the infrastructure funding plan for the Concordia growth area | 12 231 |
Mesh Livable Urban Communities Pty Ltd | Support development of the infrastructure funding plan for the Sellicks Beach growth area | 14 381 |
Michael O'Neil Consulting | Conduct financial review to support housing initiatives in the Upper Spencer Gulf | 12 540 |
NEC Australia Pty Ltd | Deliver networking infrastructure planning for office space | 14 039 |
Ngadjuri Nation Aboriginal Corporation | Conduct heritage assessment for the Concordia growth area | 31 436 |
Oak Valley (Maralinga) Inc | Provide municipal services to the Oak Valley Community | 70 000 |
Partridge Management | Provide reporting and monitoring frameworks on the Housing Roadmap program | 50 000 |
Partridge Management | Provide an analysis and improvement report on Property Interest reports, Section 7 searches, and Title linking. | 20 000 |
Peter Mould Architect Pty Ltd | Professional services related to Design Panel projects | 15 113 |
Planning Studio Pty Ltd | Provide reports on land division evaluations | 37 707 |
Planning Studio Pty Ltd | Conduct code amendment investigations | 79 320 |
PointData Pty Ltd | Assess and prioritise urban infill opportunities | 98 113 |
ProManage Australia Pty Ltd | Provide employment lands investigations, employment trend analysis, and employment land strategy of Greater Adelaide Regional Plan | 65 820 |
PSA Consulting (Australia) | Provide regional planning advice on Greater Adelaide Regional Plan | 31 325 |
RAW Personnel Heritage | Conduct cultural heritage survey for the Concordia project | 39 783 |
RAW Personnel Heritage | Conduct archaeological and ethnographic survey at Sellicks Beach | 10 377 |
Redshield Security Australia | Deliver endpoint protection testing services for Planning and Building | 10 000 |
Resonate Consultants Pty Ltd | Review interface management and design code policy for the Office for Design and Architecture SA | 25 000 |
Robert Nation | Professional services related to Design Panel projects | 10 173 |
SA Country Fire Service | Conduct bushfire attack level assessments across three growth areas | 18 426 |
Schored Projects | Professional services related to Design Panel projects | 11 716 |
Senversa Pty Ltd | Conduct preliminary site investigation for the Concordia growth area | 21 254 |
Sonus Pty Ltd | Conduct interface and environmental noise assessment at Sellicks Beach | 26,100 |
Start Horizon | Professional services related to Design Panel projects | 19 217 |
Straight Lines Consultancy | Provide expert analysis and advisory services to the Office of Local Government | 31 480 |
TECON Australia Pty Ltd | Review the development approval process for private bushfire shelters | 36 300 |
The Plumber | Deliver municipal services support for Raukkan and Kalparrin communities | 17 819 |
Thomson Planning Pty Ltd | Provide planning advice to support development application assessments | 38 950 |
Tonkin Consulting Pty Ltd | Review and develop the Concordia growth area stormwater management strategy | 58 299 |
Umwelt (Australia) Pty Ltd | Conduct ecological field assessment to support site planning | 48 074 |
University of Adelaide | Review the Real Property Act 1886 | 20 000 |
Urbis Ltd | Review and analyse the Concordia Economic Strategy Addendum | 109 721 |
URPS | Prepare draft materials to support engagement for the Greater Adelaide Regional Plan | 43 485 |
URPS | Engage experienced land use planners and specialists to support strategic planning | 82 552 |
URPS | Deliver strategic planning support for regional development | 107 369 |
Veolia Environmental Services | Deliver waste collection services under the Municipal Services Program across multiple locations | 61 425 |
Verity Design | Deliver graphic design services for the Greater Adelaide Regional Plan | 59 200 |
Versent Pty Ltd | Develop concept design for the Valuation Viewer for the Office of the Valuer-General | 72 281 |
WGA Pty Ltd | Conduct geotechnical assessment to support planning in the Concordia growth area | 16 900 |
WGA Pty Ltd | Review and develop the Sellicks Beach growth area stormwater management strategy | 74 739 |
Wiltya Vari Services | Deliver major works contracts in partnership with Yorke Peninsula Council | 19 032 |
Yup Yup Labs Pty Ltd | Develop the Certificate of Occupancy plain English guide | 48 525 |
Total | 6 391 871 | |